Romana’s Beauty Palace does not offer warranty on products sold.

Returns & Exchanges

All sales are final.

Romana’s Beauty Palace does not offer returns or refunds. However, exchanges are allowed in the Ivent that a product that a customer purchases is faulty, damaged or not fit the description on our website which they purchased. If an item was purchased that qualifies for an exchange, that item must be mailed back to Romana’s Beauty Palace at the address below to execute the exchange.

-item(s) must be received in original condition an in original packaging.

-item(s) should be securely packed.

-item(s) will be processed within 3 business days of receipt.


Orders are typically shipped within 1-3 days to allow for payment processing.

If an order is urgent, please contact us at the contact information below and we will do our best to accommodate you.

Contac us

Email: (please note that email is the preferred contact method)

Phone: (062) 040-7138


We have an outstanding reputation for high quality products and we look forward to working with you to resolve your issue.